FAQ

HOW DO I CONTACT YOU?

You can email us at info@LavishTuscaloosa.com 


WHERE ARE YOU LOCATED?

We're located in Midtown Village Shopping Center in Tuscaloosa Alabama

1800 McFarland Blvd E
Suite 114A
Tuscaloosa, AL 35404


WHAT ARE YOUR HOURS?

Store Front Hours

Monday - Saturday 10am-7pm
Sunday 12pm-5pm

 

DO YOU GIVE REFUNDS?

NO Refunds.  STORE CREDIT ONLY is issued via email when approved returnable items are sent to us.

 

HOW DO I RETURN?

 Please see our Return Policy page

 

DO I PAY FOR RETURN SHIPPING?

Yes, the customer is responsible for return shipping.

 


HOW MUCH IS SHIPPING?

Free for orders over $75.00. Purchases under $75.00 will be charged $6.95 Flat Rate Priority Mail

 

WILL I RECEIVE A TRACKING NUMBER FOR MY SHIPMENT? 

Yes! Please allow 12-24 business hours for the postal service to process the package as it must be scanned at the location of departure before you are able to follow the shipment.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards.


HOW DO YOUR SIZES RUN?

 Each brand and style fits differently. To get an idea of the fit, each product will have a description that will give details to the item along with the size the model is wearing. Please refer to our Sizing Chart to see Model Specs.

If you have specific sizing questions, feel free to contact us at
info@LavishTuscaloosa.com