Hey LAVISH Babe ! We hope that you love your purchase ! However, we understand that sometimes you may need to return an Item. Online purchases are eligible for online STORE CREDIT ONLY if returned within 14 business days from the date it was delivered. After 14 days items will not be accepted and you will have to purchase a $5 reshipment fee for us to ship those items back to you.
The customer is responsible for return shipping costs. Options are USPS, UPS, and FedEx.
You MUST fill out and send the return packing slip with your return. This slip will be attached to the order form. If for some reason your return slip is misplaced please email us at firstname.lastname@example.org.
Our Inventory is constantly changing so exchanges are not likely but can be requested on the packing slip. We will perform the exchange if the item requested is in stock at the time. If it’s out of stock, store credit will be issued!
CANCELLATION / CHANGE: Orders can not be cancelled or changed once they have been placed. If you have an issue with your order please email us and we will do our best to help.
Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you and is good for 90 days. Items purchased with store credit are final sale.
What can be returned?
☆ Items that are UNWORN & unwashed.
☆ Items free of perfume, dog hair, deodorant, cigarette smoke etc.
☆ Items purchased at regular price!
☆ Items with tags still attached
What cannot be returned?
☆ Items that have been worn or washed.
☆ Items that smell of perfume or cigarette smoke.
☆ Items with makeup, deodorant or stains of any kind.
☆ Items with tags unattached
☆ Seasonal Graphic tees, bodysuits, activewear such as sweatshirts, legging, sports bras
☆ Sale Items
☆ Accessories (Jewelry, handbags, belts etc. )
☆ Items purchased with store credit OR a discount code of 30% off or more
Colors of items my vary from different devices/screens. Colors of items can also vary from different lighting. We try our best to photograph the truest color of each item.
Must be reported within three days of the receipt of your order. Please email us at info@LavishTuscaloosa.com and forward photos of any damage. After three days we will consider the item to be " wear + tear " and will not be eligible for return.
*** Excessive/Multiple Returns per month are Prohibited and are subject to a 20% restock fee. ONLY TWO RETURNS ACCEPTED PER MONTH. ***
MAIL RETURNS TO :
1800 McFarland Blvd E Suite 114A
Tuscaloosa, AL 35404
*** ALL Holiday Sales ( Including : Christmas, Semi Annual, Easter, Memorial,Fourth of July Labor Day, Black Friday etc), Sale Items, Items purchased at discount of 30% off or more, Jewelry, Swimwear, Leggings, Bralettes, Bodysuits + Accessories are FINAL SALE !! and can NOT be returned. ***